Compliance

At Effic, we establish and maintain a company culture that embraces compliance and builds compliance management into our everyday workflow. Our operation has been training and compliance driven.

We assure full compliance with all applicable state and federal legislation, industry codes of conduct and best practices of the respective countries that we operate in. We also conform to our internal compliance requirements as described in our company manual and supporting documentation.

We achieve this by creating strong policies and procedures, providing continuous training to our staff members on compliance topics and also by implementing effective system controls wherever possible to reduce human errors. Our policies, processes and quality systems are designed to provide a comprehensive service to clients, mitigating all elements of financial and operational risk whilst improving revenue and performance outcomes.

We believe in mutual brand and reputation protection through a strong culture of compliance.

Code of Conduct

Effic Business Services has incorporated the Debt Collection Guideline jointly published by the regulatory bodies ACCC and ASIC into our internal Code of Conduct and we strictly adhere to this.