Our service includes providing end-to-end account receivables management solutions which include First Party and Third Party Debt Collections, Commercial Debt Collections, Purchased Debt Collections, Hardship & Insolvency Management (Sensitive debt collections), Skip Tracing, Legal Services, Call Quality Management, MIS and Back Office Support
We also help our clients optimize business processes by providing customized Business Process Outsourcing (BPO) services. We offer wide range of services which include eCommerce Solution, Customer Service Management, HR Outsourcing Services, Remote Staffing Solutions and Data & Transaction Processing.
Our services start with understanding and documenting client requirements and SLA's, evaluating goals, establishing key performance & quality metrics, developing customized training program, tracking and measuring performance, reporting progress periodically and taking continuous improvement measures, resulting in excellent service and customer satisfaction levels.